Finding the right number to contact law enforcement in Newport News, Virginia, when you don't have an emergency is crucial. Knowing the difference between emergency and non-emergency situations can save valuable time and resources. This guide will provide you with the correct non-emergency number, explain when to use it, and answer some frequently asked questions.
What is the Newport News Non-Emergency Phone Number?
The non-emergency phone number for the Newport News Police Department is (757) 928-4000. This number should be used for reporting non-urgent situations that require police assistance but do not pose an immediate threat to life or property.
When Should You Call the Non-Emergency Number?
Use the non-emergency number for situations such as:
- Reporting minor crimes: This includes incidents like vandalism, theft of property (unless it's in progress), or minor traffic accidents without injuries.
- Submitting a tip: If you have information about a crime that happened previously or have information that may help law enforcement, call this number.
- General inquiries: You can use this number to ask questions about police services, procedures, or to report non-urgent concerns.
- Following up on a report: If you previously filed a police report and need to follow up, you can contact them through this number.
- Lost and found property: Reporting lost or found property that is not an urgent matter.
What is Considered an Emergency? When Should I Call 911?
It's essential to distinguish between non-emergency situations and emergencies. Always call 911 for situations that require immediate police response, including:
- Crimes in progress: If a crime is actively happening, such as a robbery, assault, or burglary.
- Medical emergencies: When someone is seriously injured or ill and needs immediate medical attention.
- Serious traffic accidents: Accidents with injuries or significant property damage.
- Threats to safety: Situations where someone's life or safety is immediately at risk.
- Suspicious activity: If you witness suspicious activity that suggests immediate danger.
What if I Need to Contact Other Emergency Services in Newport News?
While the non-emergency number is for the police department, remember that 911 is the universal number for all emergency services, including:
- Police
- Fire Department
- Emergency Medical Services (EMS)
How Else Can I Contact the Newport News Police Department?
Besides calling the non-emergency number, the Newport News Police Department may have online reporting options or a website with contact information. Checking their official website is recommended for the most up-to-date information on available contact methods.
What Happens When I Call the Non-Emergency Number?
When you call (757) 928-4000, a dispatcher will answer and take your information. Be prepared to provide a clear and concise description of the situation, including:
- Your name and contact information
- The location of the incident
- A detailed description of what happened
- Any relevant information, such as suspect descriptions or vehicle information
By understanding the difference between emergency and non-emergency situations and knowing the appropriate contact numbers, you can help ensure the safety of yourself and the community. Remember, using the correct number at the right time helps ensure that emergency services are available for those who truly need them.
